Privacy Policy

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Privacy Policy

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Willsmiths is committed to protecting individual privacy and securing the personal information made available to us when you visit Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk, as well Willsmiths pages on other sites (such as official Willsmiths profiles on social networks).
This privacy policy describes what information is made available to Willsmiths and third parties when you visit Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or official Willsmiths pages on other sites, and how Willsmiths uses and stores that information.
If you have questions about this policy or suggestions for its improvement, please let us know. You can contact us at contact http://dev3.foxwebsites.co.nz/contact; willsmiths.com.au/contact;willsmiths.com/contact; willsmiths.co.uk/contact.

This policy is organised into the following sections:
1. Information received and stored when you visit Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
1.1. Basic information
1.2. Website Measurement and Customisation Technologies (E.g., Cookies)
1.2.1. First-party (Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk) website measurement and customisation technologies
1.2.2. Third-party website measurement and customisation technologies
1.2.3. How you can control website measurement and customisation technologies
1.3 Personal information that you voluntarily submit to Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
1.4 Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk User Accounts
2. Links on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk to external sites
3. Visiting official Willsmiths pages on third-party websites
4. Email subscriptions and updates
5. Security of Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
6. Updates to this privacy policy

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We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. You should refer back to this page often for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our site and change the date at the bottom. Changes to the policy shall not apply retroactively.
1. Information received and stored by Willsmiths when you visit Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
1.1 Basic Information
When a computer is used to access information on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk, the following basic information is automatically received and stored by Willsmiths web servers hosting Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk:
i) Internet Protocol (IP) Address. A computerís IP address establishes its location on the internet and allows other computers, such as those hosting Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk, to send it content and other information;
ii) The internet domain name when a computer accesses the internet through a domain, such as from a business or corporation (ìxcompany.comî) ;
iii) The date, time, and duration of a website visit;
iv) If a computer accesses a page on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk via a link on another page, the URL of that referring, non-Willsmiths.co.nz; willsmiths.com.au;willsmiths.com; willsmiths.co.uk page;
v) Information about the computer set-up, such as the type and version of web browser (e.g., Internet Explorer 8.0, Mozilla Firefox 5.0), operating system (e.g., Unix, Mac OS, MS Windows), Java support (yes or no), Flash version (e.g., 10.1 r85), screen resolution (e.g., 1280×800), and connection speed (e.g., DSL, T1);
vi) The specific pages a computer accesses when it requests information from Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk; and
vii) The amount of data (measured in number of bytes) transmitted from Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk to a computer.
Willsmiths does not use this information to identify or track the browsing of individual users. We do use it to generate aggregate statistics about how Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk is used.
viii) We do not sell, rent, exchange, or otherwise disclose this information to persons or organisations outside the Executive Office of Willsmiths. In some cases, we may share the information with government agencies in response to lawful law enforcement requests or to protect Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or a user of the site from security threats.
1.2. Website Measurement and Customisation Technologies (E.g., Cookies)
1.2.1. First-party (Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk) Website Measurement and Customisation Technologies
Willsmiths uses web measurement and Customisation technologies to make Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk function better for visitors and to better understand how the public is using the website.

This means that when you visit a page on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk, the internet browser on your computer may download and save a small file fromWillsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk (commonly called a cookie) so that our website can recognise your specific computer and browser when you use Willsmiths.co.nz;willsmiths.com.au; willsmiths.com; willsmiths.co.uk in the future. Willsmiths does not use technologies that track your interactions on non-Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.ukwebsites.

Information on how to control these web measurement and Customisation technologies can be found in Section 1.2.3: How you can control website measurement and Customisation technologies.
These technologies fall into two categories, based on the length of time they remain active:
i) Single-session cookies last only as long as a web browser is open. Once the browser is closed, the data files on your computer are deleted.
ii) Multi-session cookies last beyond a single session of browsing a website; this allows a website to recognise a computer or user for defined amount of time.
Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk uses the following web measurement and customisation technologies:
iii) Session cookies are used for technical purposes, such as enabling better navigation through the site, facilitating the use of user accounts (see Section 1.4), and generating aggregated statistics about how the website is used.

Persistent cookies are used to recognise a computer that has previously visited Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk, which can improve a userís experience, for example by continuing preference settings from previous visits. Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk currently uses the following first-party persistent cookies: When a visitor views a welcome, or splash, page, Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk sets a persistent cookie to prevent them from seeing that page repeatedly. This cookie does not collect personal identifying information. Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk sets three persistent cookies to measure website metrics, such as which pages are popular and how often people visit the website. These cookies do not collect personal identifying information.
Willsmiths uses a third-party analytics provider (currently Google Analytics) to analyse the data collected through the session and persistent metrics cookies. The third-party analytics provider does not receive personally identifiable information through these cookies and does not combine, match, or cross-reference Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk information with any other information. Please review the third-party analytics providers privacy policy for additional information.

These cookies collect information similar to that automatically received and stored on the servers hosting Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk; they do not collect personal identifying information. Willsmiths generally does not access or store the raw information collected through these cookies. We do view aggregate statistical analyses prepared by our third-party analytics provider, but these analyses do not include any personally identifiable information. We do not sell, rent, exchange, or otherwise disclose this information to persons or organisations outside the Executive Office of Willsmiths. In some cases, we may share information with other government agencies in response to lawful law enforcement requests or to protect Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk and its users from security threats. As explained in section 1.2.3, you can control website measurement and Customisation technologies on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk.

1.2.2. Third-party website measurement and Customisation technologies
Some pages on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk may include web content or functionality from third parties, such as embedded videos hosted by non-Willsmiths.co.nz;willsmiths.com.au; willsmiths.com; willsmiths.co.uk services. For example, content or functionality from the following third parties may be present on some Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk pages:
i) YouTube.com;
ii) Vimeo.com;
iii) Flickr.com;
iv) Socrata.com;
v) plus.google.com;
vi) Livestream.com;
vii) UStream.com;
viii) MapBox.com;
ix) SlideShare;
x) Scribd.com; and
xi) SoundCloud.com
For your convenience, this list will be updated on a regular basis to reflect the third party providers of content or functionality that are commonly used on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk. If you would like to receive content that is posted using one of these third-party providers without utilising the third-party provider, please contact us at http://dev3.foxwebsites.co.nz/contact;willsmiths.com.au/contact; willsmiths.com/contact; willsmiths.co.uk/contact.
These third parties may use web measurement and Customisation technologies (such as cookies) in conjunction with the provision of this content or functionality. You should consult the privacy policies of these third parties for further information. We do not knowingly use third-party tools that place a multi-session cookie prior to the user interacting with the tool, for example by playing an embedded video. If you become aware of a third-party tool on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk that places a multi-session cookie prior to any user interaction, please contact us athttp://dev3.foxwebsites.co.nz/contact; willsmiths.com.au/contact; willsmiths.com/contact; willsmiths.co.uk/contact.

1.2.3. How you can control website measurement and Customisation technologies
Visitors can control aspects of website measurement and Customisation technologies used on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk. Visitors who choose to disable these technologies will still have access to comparable information and services on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk.
One of the most common forms of website measurement and Customisation technologies is the use of cookies. You can choose not to accept cookies from any website, including Willsmiths.co.nz;willsmiths.com.au; willsmiths.com; willsmiths.co.uk, by changing the settings of your browser. You can also delete cookies stored in your browser at any time.
Here is a list of the cookies that are used by Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk:
i) Cookies that begin with wh_splash are used to prevent users from seeing welcome, or splash, pages repeatedly. These cookies do not use a unique identifier.
ii) Cookies that have a name that begin with _utm are each unique and are used for the purpose of website analytics.
iii) Cookies with the name has_js are used to track if a user’s browser has Javascript enabled,and cookies with the name d are used to track if the website should present in a desktop or mobile format; these cookies persist on a session basis only. These cookies do no use a unique identifier.
This list will be updated frequently with other cookies used by Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk. This list does not include cookies associated with third-party content or functionality included on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk (see section 1.2.2.).

For more information about cookies, including how to delete them from your computer and configure your browser to refuse them from Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or any other site, visit the following resources:
i) GetNetWise

Another form of website measurement and Customisation technology is the use of ìflash cookiesî which are created by Adobe Flash, a technology that powers web content such as videos. To manage these, visit the Website Storage Settings Panel on Adobe.com. Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk does not currently use first-party flash cookies, but they may be used by third party technologies included in Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk (see section 1.2.2.).

1.3. Personal information that you voluntarily submit to Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
If you choose to provide us with personal information, for example by completing a Contact Us form, signing up for our email list, or leaving a comment, we may use that information to respond to your message and/or to help us get you the information or services you requested. Submitting this personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk.
This information will likely be retained by Willsmiths for no more than 24 months, during which time it may be released to you if requested, in accordance with the the Freedom of Information Act (FOIA). Willsmiths may withhold any information that would constitute a clearly unwarranted invasion of personal privacy if released. Willsmiths may also dispose of this information if it determines it to lack value.

Information you voluntarily submit through Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk, such as your name, city, state, and comments on public issues, may be treated as public information. We may, for example, publish compilations of comments collected through Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or provide them to national leaders, members of the press or other individuals outside of the government and its agencies. We exercise discretion to protect voluntarily submitted information if its disclosure would raise privacy concerns. Except as described above, we do not sell, rent, exchange, or otherwise disclose this information to persons or organisations outside the Executive Office of Willsmiths. In some cases, we may share information with government agencies in response to lawful law enforcement requests or to protect Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk and its users from security threats. Additionally, if you seek assistance on a matter within the jurisdiction of a government agency, we may share your information with that agency for the limited purpose of addressing your request for assistance.

1.4. Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk User Accounts
Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk includes features, that may require users to create a user account in order to access their full functionality. Setting up an account requires the user to provide a valid email address, telephone numbers, physical address details, and other personal identity information. We use this information to communicate with you and to identify content you create with the account. The features that require a user account may set first party session cookies to maintain a user’s login.
Some of the information provided to set up a user account (your name and post code) and user-generated content created with the account may be treated as public information (see Section 1.3). We will not disclose, sell, rent, or exchange the email address you use to create your account to individuals or organisations outside the Executive Office of Willsmiths.
Data from Willsmiths user accounts are not associated with server logs or website analytics.
While users may be unable to contribute content to some features on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk without an account, they are free to view the site and limited content generated by others. Those who wish to communicate with Willsmiths but do not wish to create a user account may do so via the Contact Willsmiths page.

2. Links on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk to External Sites
Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk may contain links to web sites created and maintained by other public and/or private organisations and individuals. Willsmiths.co.nz;willsmiths.com.au; willsmiths.com; willsmiths.co.uk provides these links as a service to our users. When you follow a link to an external site, you are leaving Willsmiths.co.nz; willsmiths.com.au; willsmiths.com;willsmiths.co.uk and are subject to the privacy and security policies of the owners/sponsors of the external site. Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained in a linked site. We also do not endorse the organisations or individuals maintaining sites that we link, any views they express, or any products/services they offer.

3. Visiting Official Willsmiths Pages on Third-Party Websites
Willsmiths maintains official pages or accounts on several third-party web sites in order to better engage with the public (a current list is below). Your activity on those third-party sites is governed by the security and privacy policies of the third party sites. Users of third-party sites are often sharing information with the general public, user community, and/or the third-party operating the third-party site. These actors may use this information in a variety of ways. Consequently, you should review the privacy policies of third-party sites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party site to match your preferences.
Willsmiths archives some information that users submit or publish when engaging with Willsmiths through official Willsmiths pages or accounts. Willsmiths archives this information to comply with the laws on New Zealand. For example, on the social media service Twitter, Willsmiths archives posts (i.e. tweets) from official Willsmiths accounts, ìdirect messagesî sent to official Willsmiths accounts, and ìreplies,î which are tweets from other users to official Willsmiths accounts (these tweets begin with @ and the username of an official Willsmiths account, e.g., @Willsmiths). This information may contain PII, such as an individual’s username and any PII they elect to submit or publish. In some cases, public account information (e.g., name and/or handle) about users who follow, friend, or take a similar action with respect to an official Willsmiths page or profile on third-party sites may be automatically archived. This information may be retained by Willsmiths for 24 month. Information, including PII, that you voluntarily submit to or publish on a Willsmiths page on a third-party site may be treated as public information. We may, for example, publish compilations of comments collected through these Willsmiths pages or provide them to national leaders, members of the press or other individuals outside of government agencies. We exercise discretion to protect voluntarily submitted information if its disclosure would raise privacy concerns. Except as described above, we do not sell, rent, exchange, or otherwise disclose this information to persons or organisations outside the Executive Office of Willmsiths. In some cases, we may share information with other government agencies in response to lawful law enforcement requests or to protect Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk and its users from security threats. Additionally, if you seek assistance on a matter within the jurisdiction of a government agency, we may share your information with that agency for the limited purpose of addressing your request for assistance.
In some instances, a first-party session cookie may be set via third-party websites that feature embedded content served by Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk (see Section 1.2.1).

Email subscriptions and updates
Willsmiths maintains several lists of subscribers who have asked to receive periodic email updates. Any recipient of a Willsmiths email may unsubscribe from future messages via a link at the bottom of each email message. We do not sell, rent, exchange, or otherwise disclose our list subscribers to persons or organisations outside the Executive Office of Willmsiths.
Messages sent from Willsmiths to email subscribers may include a tracking pixel to provide basic aggregate analytics such as the percentage of recipients who opened an email or clicked on a link in an email, the percentage of subscribers using various email clients, and the number of times an email was forwarded or printed. Our email analytics providers, also offer the capability to view some data, such as whether a mass email was opened, at an individual level for 30 days after an email was sent; as a matter of policy and practice this data is only viewed on an aggregate basis.

4. Children and Privacy on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
We believe in the importance of protecting the privacy of children online and do not knowingly contact or collect personal information from children or persons under 18. Our site is not intended to solicit information of any kind from anyone under 18. To notify us of our receipt of information by children under 18, please contact us.

5. Security of Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk
We take every reasonable precaution to protect our site and information automatically collected by Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or voluntarily submitted toWillsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or an official Willsmiths page on a third-party site. For example, we restrict access to information collected by or submitted toWillsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk or official Willsmiths pages of on third-party sites to employees who access it to perform their official duties. Access to official Willsmiths accounts on third-party sites is limited to the staff that administer those accounts, and all official Willsmiths accounts are clearly labelled. We also utilise commonly used practices and technical controls to protect this information, along with Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk itself. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the Internet via Secure Sockets Layer (SSL), using high-strength firewalls and intrusion detection systems (IDS) to safeguard personal information and maintaining strict technical controls and procedures to ensure the integrity of all data on Willsmiths.co.nz; willsmiths.com.au; willsmiths.com; willsmiths.co.uk. We periodically review our processes and systems to verify compliance with industry best practices and ensure the highest level of security for our website.

6. Updates to this privacy policy
Updated: January 17, 2014

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